FREQUENTLY ASKED QUESTIONS

Can you meet with us?

Yes, we are more than happy to come to your place  of business and discuss your needs and answer any questions you have informally over a coffee. The perfect way to start a business relationship

How do I make a booking for an act I have seen?

Your booking begins with performer availability and budget. many acts diaries are run by CHOICE LIVE so we may be able to answer straight away for you. We will check their availability for you. If the particular act is not available for any reason we may be able to recommend or suggest an alternative for you. If the performer you have chosen matches your budgetary expectations then we will confirm your booking an issue confirmation contracts to all parties

What are the payment options?

The full fee is payable at the start of your event in cash to the artist. If required you can be invoiced and pay

CHOICE LIVE directly by BACS in advance of your event should you not wish to pay in cash on the day.

Some events will require a deposit to secure services but this will be discussed at the time if applicable

How long does the act perform for?


You may have a specific time frame that you wish for the performer to sing for, generally speaking an artist will perform

2 sets of approx. 45-60 mins as part of an evening performance. Between performances, artists will play suitable music for your event to keep the atmosphere flowing throughout. 

Times can be adjusted or extended to fit the requirements of your event, just tell us what you need and we will make the necessary changes

Does the act take requests?


YES! Absolutely

How much space does the act need to perform?


Approx 3m square, if a stage is available at your chosen venue this would be ideal however not essential

 

How far in advance should I contact you?


The further in advance you book the higher the chance of you securing exactly what you need, there is nothing to be gained by waiting. If you need last minute entertainment, we pride ourselves at CHOICE LIVE that we can always find top quality entertainment at short notice.

How much time does an act need to set up?


Set up time varies depending on venue access and location however generally speaking standard set up is around 60-70 mins including sound check.

If needed, would an act stay on and perform longer?

Timing / changes arrangements can be discussed. If the discussion is not held ahead of time, and our entertainment has a prior booking, we cannot guarantee that they will stay outside the stated hours, however in most instances this is not the case and acts are happy to play over time.

Extended playing times are normally paid at a pro rata rate of the original performance fee.

 

Do you provide posters for our business to promote events?

 

Absolutely, we provide A3 or A4 posters to every booking made with our company.

We will also assist you with any other promotional material you may need as much as we can

In addition we can provide with electronic versions for social media advertising as required

 

 

If there any other questions you may have which are not answered here just give us a call or drop us an e mail

and we will be happy to help

 

Terms of Business

All Organisations and private individuals that undertake to employ the services of our company, Choice Live Ltd
agree to adhere to the following Terms of Business as outlined below

All monies collected on behalf of our organisation by artist’s acting as representative of our company must be remitted within 7 days of the date of collection. (Non-payment will result in late payment fee’s, please ask for a copy of our schedule of fee's & charges) An act is acting as a representative of our company when collecting fees from our clients and non-remittance of fees would constitute theft 

Artists should co-operate with venues over playing times, dress code and adhere to special conditions as agreed in advance of a booking
We cannot be held responsible for bookings cancelled by the venue; however, the following cancellation fees will apply in the event of a cancellation

Cancellation Fee’s
Should the venue wish to cancel an event the following fee scale will be payable to the artist:

Tribute and theme based shows require 6 weeks notice or the full fee is payable,
For standard acts (Soloists, Bands Etc) 15-28 days’ notice 50% of the full fee, 0-14 days’ notice 100% or the full fee
For specific events, extended cancellation periods may apply, these will be outlined in your booking confirmation,

New Year’s Eve Bookings carry a 90-day cancellation notice period as standard, the full fee will be payable on any New Year’s Eve bookings cancelled within the 90-day notice period.  

Cancellation fees are enforceable at the discretion of the act.

Choice Live Ltd will look to mediate an agreement between the act and venue.
In cases where an agreement cannot be found it is the responsibility of the act to look to seek recovery of unpaid monies through the small claims court.
Should an act wish to cancel within the notice period or fail to attend a contracted booking and a suitable replacement not be available, the act will be required to pay their performance fee as compensation to the client and the agency management fee to our company, these fees are payable at the discretion of client and Choice Live Ltd respectively
If an act is late, fails to attend or deviates from the terms of a booking that results in any form of financial loss, the artist will be liable to pay the full arrangement fee to our company.

 

Overtime
Should an artist be asked to play on past the agreed booking time, this will be charged at a Pro-Rata rate, to that of the original agreed fee.

No personal contact information whatsoever should be exchanged between the act and the client under any circumstances.


Acts are prohibited from displaying advertising material or handing out business cards, or any other form of promotional material whilst they are operating on an engagement that has been made by Choice Live Ltd. This action would be considered a breach of contract

All parties agree that once a booking has been undertaken at a venue through our company. All future bookings, following the introduction of an artist to both the Venue and the Client, must be made through our company, if that client has more than one venue or place of business, this agreement will extend to all locations, not just the location of the initial booking, without exception.


Direct bookings are not to be made

An artist is considered under contract for the duration, upon which the venue/client engages the services of our company. Should a client terminate the services of our company, all artist who services have been utilised by that client are prohibited from engaging their services directly with that client for a period of 24 months from date of the client’s formal termination
Artists utilising the services of our company are prohibited from brokering their services directly to an existing client of our company, clients equally are prohibited from contacting artists registered with our company once our services have been engaged, even if the artist’s services have not yet been utilised by that client.

Clients accept that if an artist reaches a point that their services are suspended or terminated for whatever reason, they will cease to use that artist indefinitely, until that artist are reinstated with our company or Choice Live Ltd Services are Terminated, at this point the 24 months non-engagement period will commence.

 


Confirmation of any booking constitutes acceptance of all terms & Conditions unless raised prior to the performance date


Failure to adhere to any of these terms would constitute Breach of Contract.

Our Schedule of charges/fees are detailed below.
Late Payment Fee £15.00 per missed payment (Payments due within 7 days of performance)
Late payment fee's will be applied per individual booking
Breach of Contract Fee £1000.00,
Court Referral Fee £500.00,
Court Attendance Fee £250.00

Should any party be found to have breached contract with Choice Live they agree to pay the breach of contract fee as outlined in the charges
Should the services of any external organisation be employed to recover outstanding monies or assist in any other matter, the fees for those services will be passed to the debtor.

If you have any questions or need further information relating to our company and services, please use the contact us page

Please note that when booking an act or engaging the services of Choice Live Ltd all parties are entering into a legally binding contract as outlined above